FAQ
Create your Celebration with Confidence
Where can I get it printed?
You have a few great options. You can print at home for convenience, especially for smaller items. For a more polished result, we recommend using a local print shop or an online printer.
When searching online, try keywords like “invitation printing” to find printers that deliver in your country. If you’re located in the U.S. and would like help narrowing down options, feel free to email us - we’re happy to point you in the right direction.
For best quality, download your file from Canva as PDF Print (300 DPI). Since print results can vary by printer, we recommend printing all of your stationery through one shop to keep colors consistent.
Is this refundable?
Because our designs are delivered as instant digital downloads, all sales are final and non-refundable. With that said, if you’re not 100% happy with your order, please get in touch within 30 days of your order date and we’ll do our best to help make it right.
How are these templates edited?
Our templates are edited in Canva, a free and easy online tool. You’ll need to create a Canva account to get started, which is free and instant. While Canva is intuitive to use, a short PDF tutorial is included with your purchase to guide you through the editing process.
What file format will I receive?
You can download your templates directly from Canva as PDF Print (300 DPI) for high-quality printing, or as JPG or PNG files for digital use.
Our designs are not provided as vector files. This is intentional, as the illustrations are hand-drawn and delivered in a high-resolution format to preserve their original texture and detail.